SelectHealth Makes Utah OB/GYN Ratings Available to the Public

Thanks to a new website, Utahns can now see how well their Obstetrician (OB) or Certified Nurse Midwife (CNM) performs. Nonprofit health insurance carrier SelectHealth recently published new quality and satisfaction ratings for 53 Utah OB and CNM clinics, comprising nearly 200 Utah obstetricians and certified nurse midwives. The ratings are available to the public, free of charge, at selecthealth.org/ratings.

The new site takes a different approach to provider ratings. Rather than basing scores on subjective information such as user comments or star ratings, SelectHealth publishes standardized, quantifiable data on both clinical quality and patient satisfaction.

Clinical scores are based on nationally endorsed, quality standards for treatment, including breast cancer and chlamydia screenings. Primary C-section rates are also reported.

Patient satisfaction ratings are calculated from an annual member survey, measuring the patient’s experience with the provider, nurses, and reception staff. Patients also rate the ease of scheduling an appointment, office wait time, and facility cleanliness.

“These ratings help Utahns make informed decisions when choosing a provider,” says SelectHealth Chief Medical Officer Stephen Barlow, MD. “The data also helps providers, who can now see both their strengths and areas where they can improve.”

To maintain the validity of data, clinics must have 30 or more completed surveys for their results to appear on the website.

In addition to women’s health information, SelectHealth also publishes ratings for high-volume family medicine, internal medicine, and pediatric clinics.

About SelectHealth

SelectHealth is a nonprofit health insurance organization serving members in Utah and Idaho, and is committed to health improvement, superior service, and providing access to high-quality care. As a subsidiary of Intermountain Healthcare, SelectHealth is part of one of the nation's top-ranked integrated health systems. SelectHealth is also recognized as Utah’s top-ranked health plan, according to NCQA's Private Health Insurance Plan Rankings, 2011–2012. For more information, visit selecthealth.org.