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Charles Taylor Appoints Heather Burnham as Senior Vice President of Marketing and Business Development of Global Third-Party Administration

Charles Taylor, a leading provider of claims solutions to the United States and global insurance market, announced today that it has appointed Heather H. Burnham as Senior Vice President of Marketing and Business Development to further advance the company’s position as a leader in full-service claims solutions, including third-party administration (TPA) and managed care services.

In her new role at Charles Taylor, Ms. Burnham will lead business development, high-impact marketing programs and brand strategy for the TPA business, whose growth is a core pillar of the company’s continued expansion in the U.S. Bringing more than two decades of experience, Ms. Burnham will work closely with company leaders to develop and implement comprehensive marketing strategies tailored to drive business priorities.

“We are thrilled to welcome Heather to the team as a seasoned marketing leader at a time of rapid growth and opportunity for Charles Taylor,” said Christopher Schaffer, Chief Executive Officer of Charles Taylor Global TPA. “As we continue to enhance our service offerings and expand our footprint in the U.S., it is critical that the market knows how we can help clients outperform, and Heather’s experience and expertise will help us tell that exciting story.”

Charles Taylor TPA recently acquired Underwriters Safety & Claims (US&C), a TPA and managed care services provider with operations across the U.S. In 2021, the company acquired Aegis, a leading mutual management and TPA for the municipal market.

“It’s an exciting time to be joining the firm’s growing TPA business as it is increasingly focused on delivering end-to-end solutions to employers,” said Burnham. “Charles Taylor has a history that extends back more than 100 years, but the company also has a vision for the future of claims solutions that will ensure we are an industry leader for decades to come. I’m excited to be a part of the amazing group of professionals who are working to make that vision a reality.”

Ms. Burnham has over 25 years of experience in B2B marketing, including her role as Vice President of Marketing at CorVel Corporation, where she helped to build the CorVel brand from a managed care provider to a full-service TPA.

About Charles Taylor

Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration and managed care programs with specialization in catastrophic, aviation, energy and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

Charles Taylor employs more than 3,100 staff across our expansive global network in more than 30 countries across Europe, the Americas, Asia Pacific, the Middle East and Africa. The company delivers risk management solutions to a diversified customer base that includes regional, national and international insurance companies, self-insured employers, mutuals, captives, brokers, Lloyd's syndicates and reinsurers. Our clients benefit from customized solutions, technical expertise and the global reach of our award-winning solutions.

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